Privacy policy
Effective from: 28.09.2026.
This Privacy Policy explains how the website template.lv (hereinafter – the Website) processes personal data when the User uses the Website, receives or purchases a Document available on the Website, receives a Document download link, or subscribes to receive news.
This Privacy Policy has been prepared taking into account the applicable data protection legislation, including Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation, hereinafter – GDPR).
1. DATA CONTROLLER
1.1. The data controller is:
Registration No.: [registration number]
Registered address: [registered address]
Email for communication regarding the processing of personal data: [email protected]
(hereinafter – the Controller).
1.2. The Controller determines the purposes and means of the processing of personal data and ensures the processing of personal data in accordance with the applicable legislation.
2. WHAT PERSONAL DATA ARE PROCESSED
2.1. When using the Website, depending on the actions performed by the User, the following data may be processed:
a) email address;
b) information about the User’s order or request to receive a Document;
c) information about the sending of the Document;
d) information about the use of the Document download link and the fact of downloading the Document;
e) information about the fact of payment, payment status, and technical information related to the specific transaction;
f) data necessary for preparing a payment confirmation document or accounting document, where such data must be provided by the User or are required by applicable legislation;
g) information provided by the User when communicating with template.lv regarding receipt of a Document, technical issues, payment, or other matters related to the use of the Website;
h) technical information generated during the use of the Website, to the extent that such information is processed by the Website or the technical service providers used.
2.2. In order to receive a Document download link, the User is not required to create a user account or provide their first name, surname, residential address, or other identification data if such information is not necessary for receiving the particular service.
2.3. The Controller does not seek to obtain more personal data than is necessary to provide the particular service and achieve the other purposes specified in this Privacy Policy.
3. HOW PERSONAL DATA ARE OBTAINED
3.1. Personal data are primarily obtained directly from the User when the User:
a) provides an email address for receiving a Document;
b) purchases a Paid Document;
c) subscribes to receive news;
d) contacts template.lv;
e) provides information necessary for processing payments or preparing accounting documents.
3.2. Certain technical information may be obtained automatically during the use of the Website, for example, information about the operation of the Website, requests, and technical events.
4. PURPOSES AND LEGAL BASES FOR PROCESSING PERSONAL DATA
4.1. Personal data are processed for the following purposes:
a) to ensure the sending of the Document requested by the User;
b) to fulfil the User’s order and ensure access to the purchased Document;
c) to verify the fact of sending and downloading the Document, including in cases where the User contacts template.lv regarding a situation in which the Document has not been received;
d) to process payments and verify the fulfilment of the payment;
e) to review the User’s questions, requests, and claims;
f) to fulfil accounting, tax, and other obligations established by legislation;
g) to ensure the operation, security, and technical functionality of the Website;
h) to prevent misuse of the Website or its technical solutions;
i) to send the User news, information about new Documents, discounts, promotions, and other template.lv news if the User has separately consented to this.
4.2. The legal basis for the processing of personal data is determined according to the particular processing purpose and may be:
a) performance of a contract or steps taken prior to entering into a contract;
b) compliance with a legal obligation binding on the Controller;
c) the legitimate interests of the Controller or a third party, where applicable and where such interests do not override the User’s interests or fundamental rights;
d) the User’s consent, where it is required for the particular processing of personal data.
5. USE OF THE EMAIL ADDRESS
5.1. An email address is necessary in order to send the User the Document download link.
5.2. The email address may also be used to send notifications related to the particular order or receipt of a Document, for example, in connection with Document delivery, payment, or a technical issue.
5.3. The Controller does not use the email address provided for receiving a Document to send news or advertising notifications if the User has not separately subscribed to receive such notifications or if there is no other applicable legal basis for such communication.
5.4. If the User has separately subscribed to receive news, their email address may be used to send information about new Documents, discounts, promotions, and other template.lv news.
5.5. The User may unsubscribe from receiving news at any time by using the unsubscribe option in the relevant email message or by contacting template.lv.
6. DOCUMENT DELIVERY AND DOWNLOAD INFORMATION
6.1. In order to ensure delivery of the Document, the Controller processes the email address provided by the User and information about the sending of the Document.
6.2. The Controller may retain information about the use of the Document download link and the fact of downloading the Document.
6.3. Such information may be used to verify whether the User has had a technical opportunity to access the Document, including where the User contacts template.lv regarding a situation in which the Document has not been delivered.
6.4. Technical information regarding the delivery and downloading of the Document may also be used to identify and resolve technical problems and ensure the security of the Website.
7. PAYMENTS AND ACCOUNTING RECORDS
7.1. When making a payment, the User is redirected to the payment environment provided by the relevant payment service provider or bank.
7.2. Template.lv does not obtain or process the User’s internet banking access details, Smart-ID codes, passwords, or other authentication data required to make the payment.
7.3. The payment service provider or bank processes personal data in accordance with its own terms and privacy conditions.
7.4. Information about the purchase of a Paid Document and the related transaction is processed and stored to the extent and for the period specified by the payment service provider.
7.6. If the User requires a payment confirmation document or accounting document containing specific details, the User must provide the information necessary for this purpose.
8. RECIPIENTS OF PERSONAL DATA
8.1. Personal data may be transferred or accessed only to the extent necessary to achieve the particular processing purpose.
8.2. Depending on the services used, personal data may be available to:
a) Website hosting and IT service providers;
b) email delivery service providers;
c) payment service providers;
d) accounting service providers, if such providers are used;
e) other service providers that provide the Controller with technical or other services necessary for the operation of the Website.
8.3. Personal data may be disclosed to public authorities or other persons if such obligation is established by legislation or if this is necessary to protect the Controller’s rights.
8.4. If personal data are transferred to a service provider for processing, the Controller assesses the necessity of involving such service provider and the conditions for the protection of personal data.
9. RETENTION OF PERSONAL DATA
9.1. Personal data are not retained for longer than necessary for the particular purpose of processing personal data, except where longer retention is required or permitted by legislation.
9.2. Data necessary for sending a particular Document, fulfilling an order, or resolving a technical issue may be retained for as long as necessary for the relevant purpose.
9.3. Information about payments and transactions may be retained for longer if this is necessary to comply with accounting, tax, or other legal requirements.
9.4. If the User has subscribed to receive news, their email address is used for this purpose until the User unsubscribes from receiving news or the Controller ceases the relevant distribution of news.
9.5. After the expiry of the relevant retention period, personal data are deleted, destroyed, or, where appropriate, anonymised.
10. COOKIES AND TECHNICAL DATA
10.1. The Website may use cookies and other technical solutions necessary to ensure the operation, security, functionality of the Website, or the settings selected by the User.
10.2. Certain cookies or similar technical solutions may be used for statistical, analytical, or other purposes if such use is carried out.
10.3. Detailed information about the cookies used on the Website and the procedure for their use is available in the Cookie Policy, if applicable.
11. PERSONAL DATA PROTECTION
11.1. The Controller implements appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss, or other inappropriate processing.
11.2. Access to personal data is provided only to those persons or service providers for whom such access is necessary to ensure the performance of specific duties or provision of services.
12. USER RIGHTS
12.1. The User has the right, in accordance with the procedure established by legislation, to:
a) receive information about the processing of their personal data;
b) request access to their personal data;
c) request the rectification of incorrect or incomplete personal data;
d) request the erasure of personal data where the conditions provided for by the GDPR or other legislation exist;
e) request restriction of the processing of personal data where there is a legal basis for doing so;
f) object to the processing of personal data where it is carried out on the basis of legitimate interests and the conditions provided for by the GDPR exist;
g) withdraw consent where the processing of personal data is based on consent;
h) exercise other rights provided for by the GDPR and other applicable legislation.
12.2. Withdrawal of consent does not affect the lawfulness of the processing of personal data carried out before the withdrawal of consent.
12.3. The User’s rights may be restricted in cases where further processing or retention of personal data is required or permitted by legislation.
13. HOW TO EXERCISE YOUR RIGHTS
13.1. To exercise their rights or ask a question regarding the processing of personal data, the User may contact the Controller:
Email: [email protected]
13.2. The Controller has the right to take the necessary measures to verify the identity of the person who has submitted a request if this is necessary for the protection of personal data.
13.3. The Controller reviews the User’s request within the time period and in accordance with the procedure established by legislation.
14. RIGHT TO LODGE A COMPLAINT
14.1. If the User believes that their personal data are being processed in breach of the applicable data protection legislation, the User may first contact the Controller.
14.2. The User also has the right to lodge a complaint with the Data State Inspectorate if the User believes that the processing of their personal data does not comply with the applicable legislation.
The contact information of the Data State Inspectorate is available on its website.
15. AMENDMENTS TO THE PRIVACY POLICY
15.1. The Controller has the right to update this Privacy Policy if the operation of the Website, the technical solutions used, the methods of processing personal data, or the applicable legislation changes.
15.2. The current version of the Privacy Policy is published on the Website.
15.3. If the changes materially affect the User’s rights or the manner in which personal data are processed, the Controller shall, where necessary, provide additional notification in accordance with the procedure established by legislation.
16. FINAL PROVISIONS
16.1. This Privacy Policy applies to the processing of personal data in connection with the operation of template.lv.
16.2. This Privacy Policy shall be read together with the template.lv Terms of Use and, where applicable, the Cookie Policy.
16.3. If there is a conflict between this Privacy Policy and the applicable legislation, the relevant legislation shall prevail.